Not receiving emails from forum.step.org?


#1

Emails sent from forum.step.org are sent via an external mailing system called SparkPost, rather than step.org. If you find that emails from forum.step.org are being flagged as SPAM. Please check your SPAM folder first - if there are no STEP forum emails there, please ask your IT department to add the following domains to your safe senders list:

sparkpostmail.com
sparkpostmail1.com
sparkpostmail2.com
sparkpostmail.co.uk
sparkpostmail1.co.uk
sparkpostmail2.co.uk
forums.step.org

Whitelisting the above domains will ensure that all emails reach you without being held in any kind of SPAM filters or security settings.